LIMITED WARRANTY
Builder/Homeowner must contact Green Leaf Landscape & Design via email or letter for warranty issues within the one-year warranty period stated for each product or service.
Block Retaining Wall, Paver Patio, and Paver Pathway Warranty
All retaining wall blocks, wall caps, and concrete pavers purchased and installed by Green Leaf Landscape & Design have a 100% warranty of the wholesale purchase price for one year from the date of installation, not including labor. A labor fee will be charged for any products replaced due to manufacturer defects. No labor fee will be charged for warranty issues caused by faulty workmanship. Check with manufacturers for additional warranties.
All block retaining walls, concrete paver patios, driveways, and pathways installed by Green Leaf Landscape & Design are covered for a period of one year against faulty workmanship. This warranty covers any installation defects including breakage and settling that may occur through no fault of the customer.
This warranty does not apply to, and is waived by the client as to, any work that has been subjected to an accident, misuse, abuse, and negligent maintenance. The warranty does not apply to any work that has been modified, altered, defaced, and /or had repairs made/attempted to wall or surrounding areas that impact the wall system by others. The retaining wall can be damaged by many factors beyond Green Leaf Landscape & Design’s control. Naturally, the warranty does not cover normal wear and tear, unfortunate natural occurrences such as storm damage, extreme weather, accidents, scratches, efflorescence, polymeric hazing, stains, scratches, and discoloration, as these are also natural occurrences. If new excavation, digging, or soil removal occurs within one foot of finished retaining wall system and installed pavers or if high pressure water is used to clean the surface or joint lines of the walls, the warranty is voided. The warranty does not cover ground settlement that results from the placement or compaction of soil by another contractor or the homeowner that occurred less than twelve (12) months prior to our installation or service. Tree roots from existing trees can damage the wall system. We do not offer a warranty to protect the wall system from damage caused by existing tree roots. If we are requested to build in a manner that we do not recommend or is not to current code standards, that scope of work will not be covered under warranty. If a repair is necessary, the paver color will be matched as close as possible, however, variations may occur.
Warranty Inclusions –
· Loose pavers, loose edge restraints, and settlement of pavers in excess of 3/8” compared to adjacent pavers, walls, or stair treads
· Broken or cracked wall units that are damaged during installation
· Loose wall stones, wall capstones, pier or pillar capstones
· Settling and shifting due to improper compaction or retention
Fire Pit Warranty
Materials are subject to the manufacturer’s warranty. Workmanship is guaranteed for a period of one year from the date of installation. Warranty does not cover vandalism, Acts of God (flood, wind, snow, etc.), damage caused by overheating, and modifications or repairs done by anyone other than a Green Leaf Landscape & Design employee.
Irrigation Warranty
Rotary sprinkler heads, pop-up sprinkler heads, controllers, valves, underground pipes, and fittings purchased and installed by Green Leaf Landscape & Design have a 100% warranty of the wholesale purchase price for one year from the date of installation, not including labor. A labor fee will be charged for any products replaced due to manufacturer defects. No labor fee will be charged for warranty issues caused by faulty workmanship. Check with the manufacturer for additional warranties.
All irrigation systems installed by Green Leaf landscape & Design are covered for a period of one year for faulty workmanship. This warranty covers any installation defects (such as connections, clamped pipes, and PVC glue) that should occur due to no fault of the customer. Warranty does not cover vandalism, Acts of God, dry patches on lawn due to plant growth, and modifications or repairs done by anyone other than a Green Leaf Landscape & Design employee.
Landscape Lighting Warranty
Materials are subject to the manufacturer’s warranty. Workmanship is covered for a period of one year from the date of installation. This warranty excludes outdoor fixture light bulbs.
Plant and Tree Warranty
Trees and plants installed by Green Leaf Landscape & Design have a 100% warranty of the wholesale purchase price for one year from the date of installation, not including labor. A labor fee will be charged to procure and install any replacement plants. The warranty is only a one-time replacement of the original plant only. No credits will be given. The warranty will only be provided with the presence of an underground automatic sprinkler system installed or approved by Green Leaf Landscape & Design. The warranty does not cover trees or plants damaged by slugs/animals, vandalism, Acts of God, lack of watering, overwatering, chemical application, and/or transplanted trees and shrubs.
Water Feature Warranty
Materials are subject to the manufacturer’s warranty. Workmanship is covered for a period of one year from date of installation, contingent upon proper winterization, startup, and maintenance.
© 2024 Green Leaf Landscape & Design.
All Rights Reserved.
Services
Other Links
Rapid City, SD 57701
greenleaflandscape605@outlook.com
605-890-9608
Business Hours
Monday to Friday: 8:00 AM - 5:00 PM
Terms and Conditions